Customer Support

Welcome to UniversalPoster.com customer support

As a supplier of official licensed products, the most important criteria for our clients is that we ensure that we provide you; their valued fans, with the very best customer support.

All of UniversalPoster.com's customer support is person to person by email. It isn't automated and never will be.

We will endeavour to reply to you within one working day of your enquiry, though in all likelihood much sooner than that.

All our customer support is UK based, as such our customer support team will be available from 9am to 5pm Monday to Friday.

If you have any problems with your product, please review our "Total Satisfaction Guarantee" and "Refund Policy".

If you have purchased your product and want to check on delivery progress, please use the following links:-

  • For all 'framed' posters please visit Businesspost Track and Trace and insert the unique 'UniversalPoster.com Invoice Reference' that will have been emailed to you immediately after you ordered your goods, into the 'By Ref. No.' box. www.businesspost.biz.
  • All 'unframed' posters are dispatched using Royal Mail's 'Signed for' service. To retrieve your unique Royal Mail consignment number, please complete the form below, and be sure to include your UniversalPoster.com order reference. We will then email you the Royal Mail consignment reference for you to input into the Track and Trace facility at www.royalmail.com/portal/rm.
  • For further information on our products, please refer to our FAQs (Frequently Asked Questions) page.
  • To review our Terms and Conditions please click here.
Please provide the details of your enquiry
 
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