Privacy Policy

UniversalPoster.com values our customers and when using our website we know how important privacy is to you. Accordingly, we have implemented this Privacy Policy to inform you of the information that we collect from you, how we collect it, and what we do with it.

By using this website you are accepting the practices described in this Privacy Policy.

How we collect 'personal' information and what we do with it:
At UniversalPoster.com we are dedicated to protecting your privacy, as such we only collect "personal" information from you when you provide it to us. For instance, if you purchase a product from us, we collect your name, delivery address, telephone number, credit card number and email address to help us process and keep you informed of your order. All these details are protected by our industry standard secure server, which encrypts all of your personal information, including name, address and credit card information, ensuring that nobody can access or use this personal information.

We do agree to be bound by prevailing law concerning the use in any manner of confidential information supplied by you to us including credit card or bank details and any user name and/or password supplied by you to us and other details relating to your personal and financial circumstances.

We partner with one or more credit card processing companies to assist us in processing your payment. However, those companies do not retain, share, store, or use personally identifiable information for any secondary purposes.

We also use some basic personal information for our own internal purposes, such as production fulfilment using trusted contractual suppliers, providing customer support, or evaluating and improving the Services of the UniversalPoster.com website. We also use our customers' non-personal information to track their use of the Website and the Services and for other internal quality control purposes.

There are other areas of the site such as the customer service 'contact form', 'request a gift' and 'recommend to a friend' services which provide UniversalPoster.com with the opportunity to collect your name and email details for future UniversalPoster.com promotional and marketing purposes. However if you do not wish to be contacted by UniversalPoster.com with promotional offers and news, you need only ever tick the box to 'opt out' of this promotional mailing list.

We only offer these services with your consent
If you have forgotten to 'opt out' or have been subscribed by someone else on your behalf, or are no longer interested in receiving e-mail announcements and other marketing information from us and would like to be removed from the UniversalPoster.com 'promotional' database, simply contact customerservice@UniversalPoster.com and request that you be unsubscribed. This process normally takes 1 to 2 working days from receipt of your request.

Non-Personal Information and Cookies
We also collect "non-personal" information from you, such as your browser type, the URL of the previous web site you visited, your ISP, operating system, and your IP address. "Non-personal" information cannot be easily used to personally identify you. We may use your IP address to help diagnose problems with our server and to administer our website. Your IP address also may be used to gather broad demographic information and to recognize customer traffic patterns and site usage. This information aids us in merchandising and in developing the design and layout of the site.

Additionally, like almost all e-commerce sites, we use "cookies." Cookies are bits of information that are stored on your computer by your web browser. Although our cookies don't store any of your personal information, they do allow us to do things like keep items in your shopping basket between visits or during the same visit or provide you with a more personal user experience. Whether you want your web browser to accept cookies or not is up to you. If you haven't changed your computer's settings, most likely your browser already accepts cookies.

We may collect and share non-personal information about the pages that you visit on the Website, but this information is not personally identifiable, and we may use selected third parties for marketing and analysis purposes.

For more information on cookies please visit http://www.allaboutcookies.org/manage-cookies/index.html.

Links to other sites:
This Website may contain links to other web sites. Please be aware that we are not responsible for the privacy practices of such other web sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Website.

How we protect your information:
The security of your personal information is very important to us. When you enter sensitive information such as a credit card number, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us from unauthorized access or disclosure, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We can therefore assume no liability for any disclosure of data due to errors in transmission, unauthorised third party access or other acts of third parties, or other acts or omissions.

Children's Privacy
As this is an e-commerce website, the Services are intended for users ages 18 and older. Accordingly, we will not knowingly collect or use any personal information from persons that we know to be under the age of 18. In addition, we will delete any information in our database that we know originates from persons under the age of 18.

Changes to our Privacy Policy:
If we change our Privacy Policy, we will post a new Privacy Policy on our Website, which will become effective when posted. The new policy will apply to all current and past users of the Website and will replace any prior policies that are inconsistent with it.

Contact us:
If you ever have any questions regarding our privacy policy please feel free to contact us at customerservice@UniversalPoster.com.